It started
with some subtle multi-tasking activity followed by
a pronounced loss of eye contact by a few individuals
at first and then half the group. If you’ve ever
had that experience you know that you only have a couple
of options at that point. You can try to pump up the
energy level and occasionally re-energize an audience;
but, let’s face it, the odds are pretty slim.
Or you can always start summarizing, cut your loses
and go for a well-scripted close. At least there’s
some hope that your audience will, at a minimum, hear
a few crisp closing points and an interesting story
to tie it all together. On that particular day, I didn’t
have a chance to do either. The bell rang at precisely
11:22 and Cheryl Bailey’s PowerPoint class darted
for the door and I was left standing there (unplugging
my projector and laptop) wondering what the heck just
happened. It was my first time presenting to a group
of kids and since then I’ve had to revise my technique
considerably for this unique audience.
Lest you think these opportunities are pretty rare,
you’d be surprised. Recently a client of mine
was asked to be a keynote speaker for an audience of
300 high-achiever type high school kids. He had a track
history of turning around troubled companies and had
spent the last three years creating a nationally recognized
direct marketing powerhouse from a once struggling east
coast printing company. As we scripted his one-hour
address, we came across the writings of Dr. Kenneth
McFarland, an International Speaker’s Hall of
Fame Award recipient and a strong advocate for the importance
of sharing our very best thoughts with the youth of
America. R.S Warn captured some of them in a paper called,
'When Asked to Speak'. If you ever think you may be
speaking to a group of kids (or perhaps are just wondering
how to get through to your own), you will find these
insights helpful as you attempt to communicate with
today’s toughest audience.
Speakers should approach a young audience with one
very important understanding - young people are
genuine. Young audiences openly express feelings where
adults often pretend. When young people don’t
like what’s being said, they will never act like
they do. They are not naturally rude: they just refuse
to pretend. This instant and honest feedback is a sterling
quality in young audiences, a quality that some speakers
avoid like the plague.
Shallowness, insincerity and callousness are masks
young people wear, but rarely indicate who they really
are. Our youth will appear untouched on the surface
while deeply stirred by stories with human and emotional
elements. They will also rally around basic ideals faster
than the average adult audience. They do want to build
a better world and are grateful for any relevant insights
you may provide.
A common error made by business speakers is the attempt
to breathe life into a dead script (theirs or someone
else’s). Unless your heartfelt feelings are involved,
it is impossible to bring life to the words of another.
Young people are not concerned with factual details
of a letter-perfect manuscript, what they need to know
is that the person standing before them is real. Hiding
behind a script is a very fast way to lose them. The
more of yourself you weave into the fabric of your speech
the more “alive” it will become for them.
When looking for ways to drive home a point, look for
what you thought, what you found, what you felt, what
you did and how you now feel. Inexperienced speakers,
breaking every known rule of speech, have touched young
people deeply by speaking from their heart.
This audience is sizing you up from the moment you
arrive. When required to sit on stage or at a head table,
know that everything you do either “adds to”
or “detracts from” the value of the program.
Pay full attention to the other speakers on the program
as well. When this is not done, it tends to discredit
the value of what’s being said. Kids can spot
disrespect quickly and it will only impact their perception
of you.
True power from the platform lies in using simple language
to express meaningful ideas. Words are mental brush
strokes we use to paint pictures in the minds of others.
Uncommon and difficult words tend to leave people, especially
youth, confused and insulted. A speaker overly impressed
with a large vocabulary and insistent on demonstrating
six syllable words is not a speaker at all, only a person
who fills a room with confusing noise. (Noise that young
people will always add to in very short order.)
Audience participation helps hold the attention of
young people. The younger the audience, the more important
this device becomes. It can be as simple as a show of
hands and as involved as your time, talent and ability
contributed before and after the event. A participation
device needs to tie directly with a major point in your
message, however. Where this is not done, your audience
becomes sidetracked. When asking group questions from
youth, you can expect questions that adults would never
ask. (How much do you make? How many hours do you work?
Have you ever fired anyone?) Whatever the question,
they must be handled as an important question and treated
with respect.
They may lack wisdom that comes with maturity, but
the average high school audience of today is better
informed than they’ve ever been before. Young
people watch the evening news and are often more in
tune with worldwide problems than some adults. Any speaker
who stands before them with an attitude of being all
wise will lose this audience in the first 60-seconds.
Our young people encounter so much condescending speech
in their daily lives that they naturally assume any
adult who steps before them will deliver the same. You
need to break that perception quickly.
The only way you can become like a child again is to
become senile and these young people know it. When you
earn their respect, they will accept you as an adult,
but they will never accept you as one of them. Any attempt
to be one of them, just one of the gang, will backfire
in your face. Everything you do, your dress, actions
and words should aim to project an image of an adult,
the type of adult they may want to become.
I’ve only hit the highlights from Dr.McFarland’s
insights and I’ve thrown in a few of my own. From
these pearls of wisdom, one thing is clear, the need
to be genuine is never as important as it is with youthful
audiences. What kids are looking for is often very different
than what we may think. As the father of some great
kids, I found some basic wisdom here as well. We rarely
understand at the time how our words impact young hearts
and minds. And as indifferent as they may seem at times,
they desperately want to find adults in their lives
who they can look up to and model.
Young people may be one of today’s toughest audiences,
but there will never be any more important.
Learn more about Jim Endicott
of Distinction
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