10 Minute interview presentation help!!

I have got an interview for a job in which i have to give a ten min presentation on how i will bring the post forward in the first 6 months! The post is a complaints and communications officer. I hven't really got any ideas on where to start with this as i have never had to do anything like this before. I no i should use visual aids but not really sure if handouts or powerpoint presentations is the way to go and where i should even start. Any advise would be appreciated!!!

One idea - Use the rule of three. Sketch out the three key things that you think that they are looking for and look for ways to illustrate these.

Present back past examples of how you have been able to acheive these in other jobs. This will then get the presentation back onto your strengths. If you can use feedback from other people on your performance.

Hope this helps