Responsible Predicitve Dialling

The different methods and technologies used by dialler vendors can dramatically impact customer perceptions of the industry. More simply put - call as many people as quickly as possible and hang the consequences!

Ask anyone in the business and you will get a very different response. For us predictive dialling is all about boosting operational efficiency, adding customer value and dramatically improving the number of successful calls completed. But most importantly doing this responsibly.

In this white paper, Magenetic North look at the environment for predictive dialling and propose a method that combines ethics with efficiency.

Click here to download the white paper